My job title at the time was bookkeeper/reception, but the only evaluation form for office personnel is labeled "administrative assistant." All of boss's comments refer to me as an administrative assistant.
Evaluation ratings are; Needs Work, Meets Standard, Above Standard.
Boss is continuously giving me praise - verbally and in emails - yet I did not merit one "above standard" rating.
Unbelievable the person who is considered my supervisor lacks basic writing skills and is clueless about spellcheck (among other things). Boss doesn't even know how to spell my last name and I've worked 9 months with boss.
Here are a few excerpts. I've left the spelling errors - wonder what upper management thought when they read it.
Job knowledge:
Z is the front line of walk in's for applicants and clients for recertification process or paying bills. In a very quick paced office, Z excels at her responsibilities of accounts payables/receivables along with the abundance of documentation such as purchase orders in an organized system. Z has implemented many systems to track and monitor administrative/office functions. Z has mastered excel systems as well as the company's accounting system. Z is exemplary in her roll as administrative assistant as well as her strong bookkeeping skills. Z's level of dedication is exemplary.
Dependability:
Z by far is exemplary when it comes to dependability and reliability. Z is always eager to take on additional work when needed. If Z is uable to, she will be honest and state what she has in front of her to do then ask when do you need it? Z's level of support and dedication is excellent. Z takes pride in the quality of her job performance and can always be counted on.
Productivity:
Z has strengthened the office procedures with her excellent comuputer and organizational skills. Z's communication with office staff as well as with maintenance staff is very positive. Z maintains timely and accurate payroll records. The accounts payable and receivables has improved greatly over the past 4 months due to Z's strong business sense. Z takes her job seriously. Z takes pride in her level of organizational and her ability to achieve quality assurance with all administrative functions. Z is instrumental in achieving accurate client files as well as vendor files and correspondence.
Interpersonal Skills:
In an office that can be extremely challenging, Z has done well with welcoming the general public. All too often, Z is answering a phone with an individual who is demanding and, for example, when explained the application process, can be quite difficult.
Z has developed a great rapor with vendors and agency representatives as well as client relations.
Communication:
Z excels at her ability to clearly and convincingly express her ideas, facts, suggestions and direction in a written and oral manner. Z presents herself well to staff as well as clients. Z is instrumental in her ability to flow the activity within the office as well as on the field with maintenance staff to get the job done.
Boss is exactly the same in person - speech is jumbled and nonsensical. And boss thinks boss is better than most of our clients.
Fortune: One day you will have stupid boss.
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